A review draft describing the boundaries of SeekDoctor enquiry and visit coordination. It does not create a service agreement.
Read draftThis is an original review draft, not an effective policy, a service agreement or legal advice. The operator must confirm the open points and approve a final version before activation.
No effective date has been assigned. Reading this draft does not mean accepting it.
This document is an original working draft for the SeekDoctor operator to review. It is not an effective policy, a contract, or legal advice. Reading this page or sending an enquiry does not mean accepting these draft terms. No effective date has been assigned.
SeekDoctor is the service name used on seekdoctor.net. The registered legal entity operating it, its registration details and its full business address still need confirmation. Xi'an, China is the confirmed contact location, not a statement of legal domicile or applicable law.
SeekDoctor helps people make healthcare enquiries and arrange visits in China. The confirmed offer includes a free initial consultation and care-arrangement guidance. In this context, consultation means coordination guidance, not a diagnosis or a confirmed consultation with a treating clinician.
Hospital assessment, clinical advice and treatment belong to the hospital and treating clinicians. SeekDoctor does not provide emergency care or guarantee acceptance, appointment availability, treatment results or a particular clinical decision.
The website's contact process asks for basic contact details and a broad area of interest so the operator can discuss next steps. An enquiry is not a booking, a treatment order or a payment instruction. The current contact process does not accept medical-record uploads or payments.
Please keep your initial message to contact and coordination matters. Do not send medical reports, identity documents or detailed medical history through the contact form. A separate approved process would be needed before any medical-file intake begins.
The initial consultation and care-arrangement guidance are free. Other coordination services, hospital care and travel are charged separately. A website price example is not an individual offer or a final bill.
Before a paid arrangement is agreed, the operator needs to identify the service provider, included work, excluded costs, currency, payment recipient and any conditions. These details are not settled by this draft. There is no payment collection on these legal pages.
A preferred hospital, clinician, treatment topic or travel date is a request for discussion. The relevant hospital confirms whether it can assess the enquiry, offer an appointment and provide care. Travel documentation and entry decisions remain with the relevant authorities.
Written arrangements should distinguish SeekDoctor's coordination work from services supplied by a hospital, interpreter, hotel or transport provider. This draft does not describe those organisations as partners or promise their performance.
No confirmed cancellation timetable, deposit rule or refund policy has been supplied for SeekDoctor. Do not rely on a cancellation period or compensation amount from another website.
The operator must review how changes, missed appointments, provider cancellations and refunds are handled for each paid service. Those terms should be made clear before an arrangement is accepted. This draft creates no refund entitlement and removes no right that applicable law may provide.
Use the site to explore enquiry topics and questions to put to providers. Cost examples and provider information need checking for the individual visit. Do not treat an illustrative image as evidence of an actual patient, employee or affiliated hospital.
The operator must confirm which materials it owns or has permission to display before adopting rules about reuse. This draft assigns no intellectual-property rights and grants no general licence to third-party material.
For a coordination question or a concern about these drafts, contact the operator using the details below. Clinical complaints should also be raised directly with the treating provider. The applicable complaint process and any escalation route remain to be confirmed.
No governing law, court, arbitration forum, liability cap or exclusion has been selected in this draft. Those decisions require the registered operator's details and review of the actual service arrangements. A disclaimer is not a substitute for that review.
The confirmed operator contact is 18309180000@139.com, +86 18309180000, Xi'an, China.
Before these terms can take effect, the operator must confirm the missing information, obtain appropriate legal review and approve a final version and effective date. The current draft must remain unpublished until separately approved.
These are open decisions, not statements of an approved procedure or a legal compliance assessment.
Keep this policy unpublished. Activation needs separate operator approval of the completed final version.
