An operator-review draft covering the contact-only enquiry process and the data-handling details still to be confirmed.
Read draftThis is an original review draft, not an effective policy, a service agreement or legal advice. The operator must confirm the open points and approve a final version before activation.
No effective date has been assigned. Reading this draft does not mean accepting it.
This is an original privacy review draft, not a privacy notice already in force and not legal advice. It records the confirmed enquiry mechanism and identifies gaps that must be resolved before publication. No effective date has been assigned.
SeekDoctor is the service name on seekdoctor.net. The registered legal entity responsible for personal information, its full address and its privacy contact role have not been confirmed. The contact details at the end are the confirmed operator contact, not evidence of a particular regulatory registration.
The confirmed contact-only scope includes a name, email address, optional telephone number, a broad treatment topic and a preferred contact channel. These details support a conversation about hospital enquiries or practical visit arrangements. Broad preferences should not be expanded into a medical history.
The operator must reconcile every active form with this scope before adopting a final notice, including any country, city or other preference field shown in an existing form. This draft is not a complete inventory of technical information captured by the deployed website.
The contact forms are not a medical-record intake service and do not collect file uploads or payments. Please do not enter diagnoses, test results, passport details, payment-card information or detailed clinical history into an initial enquiry.
A future medical-file process would need its own confirmed data requirements, handling arrangements and appropriate notice before use. This draft does not authorise that process or describe it as secure.
Contact details and broad preferences give the operator a way to respond, clarify the enquiry and discuss coordination options. The free initial consultation concerns care-arrangement guidance, not a clinical conclusion.
The operator must identify the lawful basis for each actual use of personal information and explain it in the final notice. This draft does not choose consent, contract or any other legal basis. Sending an enquiry is not blanket permission for unrelated marketing or medical-data sharing.
The site's built-in platform form capture stores submissions and sends a notification to the workspace owner. This is the verified submission mechanism. It is not a promise about delivery timing, the contents of every notification or how long either copy is kept.
The operator must confirm who can access the submissions, the notification recipients and settings, and how information is handled after a reply. An email conversation or preferred contact channel may involve a separate service; its actual role must be mapped before the final notice describes it.
No complete recipient or processor list has been approved. This draft does not claim that medical records are shared with hospitals or that a specific provider receives every initial enquiry.
Before any proposed sharing, the operator needs to identify the recipient, the information required, the purpose and the applicable basis. Any hospital's own collection and treatment records need to be distinguished from SeekDoctor's coordination records. A hospital listing alone does not establish a data-sharing arrangement.
Enquiries may originate from people outside China. The confirmed contact location is Xi'an, China. That fact alone does not establish where website submissions, notifications or backups are stored.
The actual storage locations, access locations, countries involved and international transfer basis are unresolved. This draft makes no claim about a particular transfer mechanism or compliance status. The operator must document the real data flow before approving this section.
No retention periods have been confirmed for submissions, owner notifications, follow-up correspondence, logs or backups. No automatic deletion schedule is asserted here.
The operator needs to set justified retention periods or criteria and a practical deletion process. Access arrangements and other safeguards also require confirmation. This draft does not promise encryption, a certification, a security standard or immunity from a breach.
You can use the confirmed operator contact below to raise a question about an enquiry or ask how a correction, access or deletion request would be handled. Do not attach medical files or identity documents to an initial privacy question.
Applicable rights, verification steps, exceptions, response deadlines and escalation routes must be reviewed against the operator's situation and the relevant law. This draft does not promise a universal right, deadline or completed request procedure.
A procedure for children, guardians and representatives has not been approved. Do not submit someone else's sensitive information through the contact form. The operator must decide the applicable age rules, authority checks and any separate process before making promises about these enquiries.
The cookie review draft explains the outstanding device-storage inventory. Browser and deployed-site behaviour must be checked before the final privacy notice describes automatic collection.
The confirmed operator contact is 18309180000@139.com, +86 18309180000, Xi'an, China. The operator must complete the data map, obtain appropriate review and approve a final notice and effective date before publication.
These are open decisions, not statements of an approved procedure or a legal compliance assessment.
Keep this policy unpublished. Activation needs separate operator approval of the completed final version.
