A reply from our team
Send your contact details and a broad enquiry topic. A member of the SeekDoctor team will provide a first reply within 24 hours and explain the next practical step.
Medical concierge support in China
SeekDoctor supports international patients planning a hospital visit in China. We help with hospital enquiries, interpreting and practical visit arrangements.
Free consultationA clearer way to plan
Our mission is to make the practical steps of exploring care in China easier to understand, so you can ask questions and plan a visit with local support.
Contacting a hospital from another country can mean unfamiliar processes, language differences and travel decisions. SeekDoctor helps you coordinate those details. We keep hospital enquiries and visit arrangements separate from the medical decisions made by licensed clinicians.
What we help arrange
Practical support before, during and after a hospital visit.
Hospital and appointment enquiries
We contact hospitals about departments, appointment requests and visit requirements. Each hospital confirms its own availability and bookings.
Chinese-English support
We coordinate interpreting for hospital visits and translation for hospital communication and related documents.
Visa document coordination
We help coordinate documents for your visa application. The relevant authority decides requirements and whether a visa is granted.
Transfers and accommodation
We help arrange local transfers and lodging around your visit. Travel and accommodation costs are separate from hospital charges.
Follow-up coordination
We help organise follow-up communication and practical arrangements with the hospital. Your treating clinicians remain responsible for medical advice.
Start with a conversation
Ask practical questions before deciding on your arrangements.
Know what is included
The initial consultation and personalised care-arrangement guidance are free. Hospital care, travel and other services are charged separately.
We coordinate enquiries and proposed arrangements. An enquiry is not a confirmed hospital appointment or a promise of treatment access.
Coordination, not clinical care
SeekDoctor is a medical concierge, not a hospital or a substitute for a licensed healthcare professional. We do not provide diagnoses, treatment recommendations or prescriptions.
Hospitals and licensed clinicians decide whether care is suitable, what treatment to offer and what it costs. Appointment availability is confirmed by the hospital. Visa decisions remain with the relevant authority.
This website and its contact forms are not an emergency service. For urgent medical needs, contact your local emergency service. Do not send symptoms, diagnoses or medical files through the initial enquiry form.